Features - Phone

If you’re a small business owner, you realize that every missed call is a lost opportunity. Potential customers will often simply dial the next business listed in the phone book. The Follow Me feature directs incoming calls to multiple destinations at once (up to four), so the call reaches you in the office, on your cell phone, at home, etc. You decide where the phones ring.
 

A ProComm 800 number comes with a professional call routing service. Callers hear your greeting, and choose from a menu of options. If the caller would like to speak with someone, they record their name and are placed on hold, where they hear music that you choose. Meanwhile, the Follow Me feature finds you at the phone you’re nearest and gives you the option to connect the call or divert it to voicemail. By giving you the ability to manage calls, Follow Me allows you to miss calls only when you want to, enabling you to maximize productivity.
 

People trust businesses with a professional image, which is often difficult for smaller businesses to maintain. ProComm’s “Switchboard” system, with a personalized greeting, menu system, and on-hold music, delivers a professional image instantly to each caller. Instill confidence in your callers right away, and experience the benefit in your new business relationships, without the enormous cost of a corporate phone system.
 

Your 800 number logs all incoming caller information, even blocked or unlisted numbers. Block or allow certain phone numbers or entire area codes or prefixes. With Follow Me Call Routing ringing multiple phones at once, you no longer need to list home office or personal cell phone numbers.