Features - Email

Whether you are contacted via phone, fax, or email, everything comes together in your ProComm inbox. Your inbox stores voice mail as audio files, and faxes as graphic files. All methods of communication converge in one easy-to-manage email account. Keep your existing email account; simply route email into the ProComm inbox. By unifying communications into a single place, your business is easier to administer, giving you more time to spend on the bigger picture, rather than the details. It also makes it easier for you to stay connected, even when you’re away from the office – all you need is an internet connection to stay in touch.
 

Creating a template is quick and easy, and allows you to establish a “look and feel” for emails that you find yourself sending out often, whether they’re press releases, FAQ sheets, or introductions to your business. Having a template on hand means that you have an easily-altered base to work with when sending out updated information. Keeping a consistent look lets recipients know right away that an email is from you, and can maximize your effect in email-based marketing or publicity campaigns.
 

The ProComm inbox can be customized to follow rules, telling it to perform different actions when a new type of message is received. For example, the inbox can be set to:

• Notify you via phone, pager, or email when a new message arrives (certain Feature Packages allow notification to be set when a particular contact emails you)
• Delete, forward, or move messages to a certain folder upon arrival
• Color code messages upon arrival for quick sorting when you log in next

Establishing rules saves time by instructing your inbox how to help with filing and administrative work.